Question: What is Quality Matters?
Quality Matters is an internationally recognized, standards-based program that provides a replicable pathway for inter-institutional quality assurance and course improvement in online learning, a robust faculty development pathway, and a process to certify the quality of online courses. The QM certification process uses the QM Rubric, one specific for higher education, to help colleges improve the quality assurance of their distance education programs.
Quality Matters seeks to improve and recognize course design that research has shown leads to improved student outcomes. The QM process is faculty-centered. Course design is reviewed by faculty members who have completed professional development on how to apply the rubric and have experience in teaching online courses. The goal of the peer review process is to provide an opportunity for continuous improvement in a collegial atmosphere. QM is not intended to be used for faculty evaluations of any kind. It is about the course, not the instructor.
Marshall University is one of the over 900 subscribers to Quality Matters - a non-profit organization and the leading provider of tools and processes used to evaluate quality in course design.